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“Making comprehensive healthcare easier by offering a more cost-effective way to process claims.” |
Ancillary Benefit Systems
326 E. Coronado Rd.
Phoenix, AZ 85004
800-624-4277
602-252-4042
Printable contact list with fax numbers |
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About Us
Our Mission Statement: "ABS is dedicated to exemplary customer service and excellent quality products and services delivered on time with warmth, friendliness, integrity, accuracy, and company spirit."
About Ancillary Benefit Systems
Ancillary Benefit Systems (ABS) - a wholly owned subsidiary of Arizona Foundation for Medical Care - was established in 1988 as a "one-stop-shop" medical billing clearinghouse. Since its inception over 20 years ago, ABS has expanded its services to include Chiropractic Cost Containment System, a Chiropractic Managed Care Network, and the newest product endeavor, Document to Data (D2D) Management Services.
About Arizona Foundation for Medical Care
Arizona Foundation for Medical Care (AFMC) - the parent company of Ancillary Benefit Systems - is the largest statewide independent healthcare network. AFMC provides fully integrated PPO solutions that offer highly accessible, quality care for members while focusing on containing healthcare costs for employer groups through proactive medical management and wellness programs.
AFMC's network includes more than 12,000 professional providers in 24,000 locations throughout Arizona as well as a comprehensive contracted network of 74 hospitals, 255 laboratories, 141 outpatient surgical facilities, 392 radiology centers and more than 1,800 other ancillary facilities. 2009 marks AFMC's 40 years of providing Arizonans with superior healthcare services.
Commitment to Customer Service/Mission Statement
ABS' philosophy is to provide physicians and third party administrators with accurate scanning, claims transmission, data conversion, and data warehousing. Our mission statement has always governed the way we conduct our business. It highlights our desire to serve our customers and give us direction when we have to make business decisions. It is another way of saying, "We always try to do the right thing!"
Foremost, we want you to know that it is never our wish to inconvenience our valued customers. We want you to have confidence in our services and employees, and we want you to be aware that sometimes there are, or could be, circumstances that can have an impact on your claims transmittals, the scanning of your documents/claims, or your overall expectations. Should those situations occur, we guarantee to manage your expectations and resolve the situation to your satisfaction as quickly as the situation dictates.
Compliments? Complaints? Questions about our customer service? Our technical staff is available to answer your questions, help solve problems, or direct you to resources to help solve any technical problem you may encounter. Please contact us so we can offer a detailed documented reply. Inquiries about service should include the date(s) of service, the service(s) conducted by ABS, and the name(s) of the person filing the complaint and your contact information. You many send your feedback to us by phone, e-mail, or fax to:
Ancillary Benefit Systems
326 East Coronado Road • Phoenix, Arizona 85004
Phone: 800-624-4277
Fax: 602-417-2865
E-mail: comments@ancillarybenefits.com
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Copyright © 2010 - Arizona Foundation for Medical Care All rights reserved. Reproduction in whole or in part without permission is prohibited.
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